Dellasega, Cheryl,

Toxic nursing : managing bullying, bad attitudes, and total turmoil / Cheryl Dellasega and Rebecca L. Volpe. - xviii, 344 pages ; 22 cm

Includes bibliographical references (pages 311-320) and indexes.

The newbie : mistreatment of new nurses -- The know-it-all/criticism queen -- Gossip and trash talk -- Cliques, campaigns, and high-school drama -- Incivility -- Competition and credit -- Personal issues -- The murse -- Better than you -- Generations at work -- Minimizing the value of colleagues -- Politics and CYA -- Nurse managers as the problem -- Patients as victims -- On the battlefield : nurses under attack -- Toxic culture/environment.

9781937554422 (alk. paper)

2013007411


Nursing--organization & administration.
Personnel Management--methods.
Agonistic Behavior.
Bullying.
Interprofessional Relations.
Nurse's Role--psychology.

RT89.3 / .D45 2013

362.17/3068

WY 30